0 
0 
Questions about Smiley360? We’re here to break it down for you! Here are some of the most popular questions you ask us:
How Can I Qualify For A Mission?
You’ve probably seen a pretty awesome kit that a member received on a Smiley Mission and wondered how you get your hands on one. You’re offered Missions to match your lifestyle, so make sure your profile is accurate and up-to-date so we know what to send you! Answer all the surveys that come your way and it won’t be long before the perfect Mission comes along. Just because you don’t qualify for one Mission, don’t worry—you can be the ideal person for the next Mission.
Where Is My Kit?
You’ve accepted a new Mission and now it’s the hard part—waiting for your kit! Smiley kits typically take around 2-4 weeks to reach you after you accept a Mission. Why does is vary? It depends on what part of the US you reside in—west coasters will most likely receive their kits a bit later then the east coasters as we ship kits out from the grand state of New Jersey. Look out for an email from us with a tracking number for your package. If it hasn’t arrived by the fifth week, let us know!
How Do I Complete My Mission?
This is a very common question from members, especially after we send you an email reminding you to share, share, share! Complete your Mission by using each of the required Sharing Tools (usually Facebook, Twitter, Face2Face and Smiley Connect—but this can change on different Missions) and receiving the minimum number of points to earn your Mission Badge. Once the Mission ends, it’s no longer possible to share and earn points—so watch that end date!
How Long Do I Have To Wait For My Next Mission?
It really depends on when new Missions launch. The number of Missions that launch could vary from one a week to three a week! Just be sure to frequently check your Dashboard for new opportunities.
I Don’t Reside In The U.S., Can I Still Be A Smiley Member?
We would love to welcome Smiley members from the whole world but sadly, we only ship within the United States. If there are any plans for expansion, we’ll be sure to let you know!
Facebook And Twitter Are Not My Thing. Can I Still Qualify For Missions?
A Smiley member is socially savvy! Facebook and Twitter are key social media outlets to share your opinion on products you’ve tried. They allow us to share our opinions to a wide audience to help both brands and consumers learn from your product experiences.
We hope this helped with your most burning questions! If there’s something you’d still like to know, browse our Help Center, leave a comment below or feel free to reach out to us at hello@smiley360.com!
See you on a Mission soon!
Great info
This is one of the best product sites I’ve ever used! I’d recommend anyone to join. Anyone with 10-15 minutes of free time can do this and receive great stuff!
This was very helpful! Thank you!
Great thanks for the info.
Thank you that’s helpful.
TY!!!!!!!!!!!!!!!
I really don’t want to recommend a site until I’ve tried it. Do you have to share before actually receive your first kit?
I don’t think so .Iam waiting my advil kit …..and my candy kit…..
Thanks!! I haven’t recieved a kit yet and was afraid it was because I didn’t want to post on social media until I could recommed the site.
sjolly you can get points for posting that your excited to get your first kit that way you get some points. But trust me you’ll love the site once you get rolling.
sjolly you can also say something like hey I just signed up for Smiley360 and I get to sample products for free and give my review.
My sharing tools are not working as far as copy and paste using my tablet. Before it worked like a charm pls help.
MsEstabillo Thanks for getting in touch and letting us know. Some questions that may help us get to the bottom of what happened here:
Are you accessing the site on a mobile/tablet device or a computer?
Which internet browser are you using?
On what page were you when the issue occurred?
Did you see any specific error message? What did it say?
Can you share a screenshot of what you’re experiencing?
If you can let us know the answers to these questions, it would greatly help us to help you!
I’m so sorry for all the trouble here!
I am using an android tablet and a smart phone. It happens on each of the mission pages. In try to copy and paste the share a link but nothing happens. The link will not copy. Will this effect my membership to Smiley360? Can I still meet my requirements using the other tools? I receive no message when I attempt to copy and paste link.
The Smiley Connect Reviews section is full of posts about “I’d love to try this.” Does Smiley360 expect members to express interest in a sponsor’s product in order to be selected?
My profile saved the wrong Instagram account. Why won’t the site let me fix that myself?
The profile page seems not to save the Pinterest account. It shows the name in the box but doesn’t give the “Connected” confirmation that it gives for the other social networks I’ve connected.
I tried to complete all the tasks yet only was credited for 45 out of a possible 165 points on the Intro Mission. Is this something I can improve on? I don’t see how to do it. thanks
wittier Please email so we can investigate this further! Thank you!
MsEstabillo Hi there! Please email and we can investigate this further. Thank you!
-MH
I have a smiley360 account and I can’t seem to figure out how to get to 165. I’m currently stuck at 35. Any help?
geneva119 Hello! Please email us at hello@smiley360.com and we can gladly help you there 🙂
I have completed my first mission. I can’t wait for new missions to come my way.